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Paying with Paypal
With PayPal, you can send payment quickly and securely on-line.
Through PayPal, you can choose debit card or credit card as your preferred payment method. If you do not set a preferred method, your PayPal balance will be used for payment by default.
Once your order is submitted, you will be redirected to PayPal's site where you could make the payment.

Advantages with using Paypal:
Payment is traceable. You can trace the status of your payment using your PayPal account. royaura.com doesn't receive your credit card number,name and other bank information (it is safely encrypted through PayPal's server), which limits the risk of unauthorized use.

Paying with Credit Card
The available credit card options are listed above. The credit card companies listed above are the most commonly used credit cards on this website. Do not worry if your credit card company is not listed, we encourage you to go ahead and make the purchase.

Please note that AMYSTORES does not collect your credit/debit card number or personal information when you make a payment. For questions regarding your transactions on our site, please consult your card-issuing bank for information.

Shipping & Delivery
Delivery Time=Processing Time + Shipping Time

An informed e-mail will be there in your e-mail box once the parcel is out. The tracking number inside is to trace the timely status of the parcel.

Our estimated delivery dates are based on several factors, including the destination address and how quickly we can assemble and prepare your items for shipment.

Shipping fees are calculated based on package weight and destination.

For example, if you order a T-shirt, it will need 3-5 business days of processing time and then 5-16 business days of shipping time. Therefore, you can expect to receive it in 8-21 business days.

(*There is different processing time for different item. You can check the processing time from product page. Once your order is placed, you can check order shipping info from the online order status page. We will also inform you through your registered email.)

Asking for forgives for any inconvenience

The shipping time is up to multiple factors, like the destination country, custom, weather and so on, which is really hard to control. This is what we are working on all the time to make it better and improved.     

TRANSACTION FEE
Any question, be free to contact us or e-mail us at “amystores.cs@outlook.com” and we will get back to you in the first chance!

Thank you all for your concern and support!

Note: 
Please contact customer service , if you have any problem about your order.

Once the package is shipped, the order cannot be canceled.

Returns
Our policy lasts 30 days. If 30 days have gone by since you have accept the package, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

No-restocking to be charged to the consumers for the return of the product.


Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.



Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at ‘amystores.cs@outlook.com
’.

Exchanges (if applicable)
If you need to exchange it for the same item, send us an email at ‘amystores.cs@outlook.com
’.

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be sent to you account.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.



Shipping
Before shipping, please contact us.